1. What is the difference between a policy and a procedure?
2. Briefly summarizes the following five of the most popular and widely discussed theories of employee motivation:
   *Abraham Maslow – Needs Hierarchy.
   *Douglas McGregor – Theory X and Theory Y.
   *Frederick Herzberg – Motivation/ Hygiene Theory.
   *David McClelland – Three-Need (achievement, affiliation, and power) Theory.
   *Victor Vroom – Expectancy Theory.

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