During this hospital stay, after you pressed the call button, how often did you get help as soon as you wanted it? 1o
Before giving you any new medicine, how often did hospital staff describe possible side effects in a way you could understand?
Choose one of the questions on the survey and locate an article that includes an intervention to improve patient satisfaction on that question.
(Do NOT include “increased staffing” as your solution.)
State article title, first author name, year of publication, Journal title
Provide/ describes system-based solution from article
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